Privacy Policy

Introduction

sitepx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services (collectively, the "Service"). Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information from Shopify

When you install and use sitepx, we collect certain information from your Shopify store, including:

• Store information (store name, domain, contact email)
• Product data (titles, descriptions, images, metadata, variants)
• Blog content (posts, titles, content, metadata)
• Store settings and configurations
• Usage data related to content generation and optimization

Information You Provide

We collect information that you voluntarily provide when using the Service:

• Account registration details
• Content generation preferences and settings
• Custom prompts and instructions for AI generation
• Support requests and communications
• Feedback and survey responses

Automatically Collected Information

We automatically collect certain information when you use the Service:

• Usage statistics (features used, frequency of use, generation metrics)
• Device information (browser type, operating system, IP address)
• Log data (access times, pages viewed, actions taken)
• Performance data (load times, errors, system health)

How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Service
• To generate AI-powered SEO content, product descriptions, blog posts, and images
• To optimize and improve content using our proprietary algorithms
• To process bulk operations and scheduled publishing
• To analyze usage patterns and improve the Service
• To communicate with you about updates, features, and support
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations and enforce our terms

Data Sharing and Disclosure

Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating the Service:

• AI content generation providers (OpenAI and similar services)
• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Payment processing services

These third parties are contractually obligated to protect your data and may only use it to provide services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

If sitepx is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure API connections with Shopify
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you uninstall the app or close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or enforcing agreements).

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing your data
• Objection: Object to processing of your personal data
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the email address provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to these locations. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: