Frequently Asked Questions

Go to the Shopify App Store and search for SitePx, then click Install. You'll be redirected to authorise the app. Once installed, SitePx appears in your Shopify admin sidebar.

Run your first SEO audit. This gives you a baseline score across content, technical, performance, and accessibility. From there, focus on the areas with the lowest scores.

The SitePx app embed is a small snippet injected into your Shopify theme. It's required for schema markup, Google Search Console verification, and other features that modify your storefront. Enable it in your theme editor under App embeds.

"Not checked" means the check hasn't been run yet for that item. This happens with new products or blog posts added after your last audit. Running the optimiser will evaluate all sections.

SitePx runs four audit types: Content (meta tags, descriptions, headings), Technical (broken links, redirects, crawlability), Performance (page speed, Core Web Vitals), and Accessibility (WCAG compliance, colour contrast, ARIA labels).

We recommend running audits weekly if you frequently add products or blog posts, or monthly for stores with stable catalogues. You can also set up recurring audits to automate this.

Your SEO score (0-100) is a weighted average across all audit categories. 90+ is excellent, 70-89 is good, 50-69 needs improvement, and below 50 requires urgent attention. Focus on the categories with the lowest individual scores.

Scores are recalculated when you run a new audit or use the 'Refresh scores' action. Changes made directly in Shopify (outside SitePx) won't be reflected until the next audit run.

Open a product in the Product Optimiser to see its SEO score breakdown. You'll see individual scores for each section (meta title, description, tags, etc.) and AI-powered suggestions. Apply fixes individually or use 'Fix all' for low-risk changes.

Low-risk options include SEO title, meta description, product tags, and alt text. High-risk options include full description rewrite, bullet-point features, and brand voice alignment. Content enrichment options include FAQ blocks, size guides, and care instructions.

When you run an AI optimisation, SitePx creates a draft first. You can review the suggested changes before applying them. 'Apply' pushes the changes to your live Shopify store. This two-step process prevents unwanted changes.

Yes. Use the Bulk Generator to select multiple products and run optimisations in batch. You can choose which fields to optimise (titles, descriptions, tags, images) and review results before publishing.

Open the blog post in the Blog Optimiser. You'll see scores for SEO, readability, and brand voice, plus a checklist of passing/failing checks. Use the AI options to fix issues like weak headings, missing internal links, or poor meta descriptions.

Yes. From the Blogs section, click 'Generate' and provide a topic and keywords. SitePx creates a full post with proper headings, internal links, meta tags, and FAQ sections. Generated posts are saved as drafts for your review.

Low-risk: SEO title, meta description, image alt text, blog tags, focus keywords, internal link suggestions. Content improvement: rewrite intro, key takeaways, improve headings, readability optimisation, brand voice alignment. Enrichment: FAQ section generation.

SitePx identifies missing alt text, generic alt text, large file sizes (over 500KB), unoptimised formats (PNG/JPEG that could be WebP), generic file names, duplicate images, and broken image references.

Use the 'Fix all' modal in the Image Optimiser. Select images with issues (or 'Select all'), choose which fixes to apply (generate alt text, compress, or both), and click 'Optimise'. The operation runs as a background job.

AI image generation costs 100 credits per image. Image optimisation (compression and alt text) costs 25 credits per image. Alt text fixes cost 1 credit per image.

Go to the Schema section, toggle on the schema types you want, and fill in any required fields. Then enable the SitePx app embed in your Shopify theme editor (App embeds > SitePx > Save). Schema won't appear on your storefront without the app embed.

SitePx detects existing schema and warns you about duplicates. You can choose to override (recommended) or keep both (not recommended). Best practice: use either your theme's schema or SitePx's, not both.

SitePx validates schema automatically after enabling. You'll see Valid (green), Warnings (yellow), or Errors (red) status. You can also verify externally using Google's Rich Results Test tool.

Go to Settings > Google Search Console, click 'Connect', sign in with your Google account, and authorise read-only access. Then select your property from the list. Data typically appears within 24-48 hours.

Two methods: DNS verification (recommended) where you add a TXT record to your domain, and Meta tag verification which uses the SitePx app embed. DNS verification is more reliable and survives theme changes.

GSC data takes 2-3 days to appear (this is a Google limitation). If it's been longer, verify you selected the correct property and that it has recent data in Google Search Console directly. Also check that the app embed is enabled.

SitePx uses Shopify's seo.hidden metafield to control which resources appear in your XML sitemap. Configure rules (e.g. hide draft products, archived items, empty collections), then click 'Apply Changes' to push to Shopify.

Yes. Setting seo.hidden also hides resources from Shopify's storefront search. Products hidden via sitemap rules won't appear in your store's search results either.

Safe Default hides archived products, empty collections, system pages, and draft blog posts. Aggressive adds draft products, out-of-stock items, and $0 price products. Use Impact Preview before applying to check how many resources will be affected.

The Operations Center is where you monitor all background tasks: SEO audits, content generation, image optimisation, sitemap updates, and more. It shows real-time status, success rates, and a triage queue for items needing attention.

Check the error message in the Operations Center. Common causes are Shopify API rate limits (wait and retry), temporary network issues (retry usually works), or invalid data. Click 'Retry' to re-queue. Only failed items are retried.

Product generation: 1 credit. Blog generation: 2 credits. Product AI optimisation: 3 credits. Article AI optimisation: 5 credits. SEO fix: 10 credits. Image optimisation: 25 credits. AI image generation: 100 credits. SEO audits are free on all plans (subject to monthly entity caps).

Yes. If an operation fails, the credits consumed by the failed items are returned to your balance.

SitePx offers four plans: Free (100 credits, $0/month), Pro (7,500 credits, $29/month), Growth (20,000 credits, $59/month), and Enterprise (15,000 credits, $99/month). Each plan includes different audit entity caps and bulk batch sizes. Plan changes take effect immediately.

Brand voice controls the tone of all AI-generated content. SitePx includes 8 presets (Luxury, Casual, Editorial, Minimalist, Playful, Premium Service, Professional, Technical). Pick one, customise the dos/don'ts/banned words, and set it as active.

Content templates control the structure and guardrails for AI output. Each content type (product description, meta title, blog post, etc.) has a default template with character limits and rules. You can customise them or create new ones.

No. Changing your active brand voice or templates only affects new content generated after the change. Existing content remains as-is. You can re-optimise individual items to apply the new voice.